Public Bank debit back my money
Posted by admin on Jan-21-2009
I filed a complaint to Public Bank on their Debit Card service last month. The Debit Card system “accidentally” deducts the amount which should be my bonus. The operator promised to revise my account statement in this month.
Yesterday, I need to perform a transaction by using their internet banking, so I check the balance in my Debit Card account. I found that they have returned the amounts that have been deducted. These are including my annual fees charge, spending bonus + paypal transfer bonus~! So, my account suddenly has RM100++ extra to spend!
I asked KY to check on this matter and she has the same problem as well. So, if you encountered the similar problem in your Public Bank Electron Debit Card, do buzz them for the attention.
Posted in: complaint
har. paypal transaction is entitled for mega bonus meh? they told me it is not entitled wor…
u got it becos u used it when u go shopping is it?
Jys,
I used it for paypal transaction + shopping purposes. Then, the bonus is accumulated in the same tier. I didn’t not shop that much within a year to accumulate such a big bonus (for me)…
They didn’t return that bonus to you? how about annual fees?
i used it for paypal withdrawal only, i did ask them before, they said only paypal so i’m not entitled for the mega bonus, and of cos i still need to pay the annual fees also….
Public Bank returned the money? Awesome bank!! Good customer service and hoped they improve more and does not go bankcrupt.
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